Safety & Trust
Your safety is our priority. Here's how we help protect buyers and sellers on Vendy.
For Buyers
✓ Verify Before You Buy
Check vendor ratings, reviews, and verified status. Look for vendors with established profiles and positive feedback.
- Meet in Public - For local transactions, meet in safe, public locations during daylight hours
- Inspect Before Paying - Always examine cards carefully before completing payment
- Use Secure Payments - Prefer payment methods with buyer protection like PayPal Goods & Services
- Get Everything in Writing - Keep records of all communications and agreements
- Trust Your Instincts - If something feels wrong, walk away from the deal
For Sellers
✓ Build Trust Through Transparency
Provide accurate descriptions, clear photos, and honest condition reports. Your reputation is your most valuable asset.
- Accurate Listings - Never misrepresent card condition, grading, or authenticity
- Clear Photos - Show cards from multiple angles, including any flaws
- Communicate Promptly - Respond to inquiries quickly and professionally
- Safe Meetings - Meet buyers in public places and bring a friend if needed
- Secure Shipping - Use tracking, insurance, and protective packaging for shipped items
Red Flags to Watch For
- Prices significantly below market value (possible counterfeits)
- Pressure to complete transactions quickly
- Requests to move communication off-platform
- Unwillingness to meet in person or provide additional photos
- Poor photo quality or stock images
- New accounts with no reviews
- Inconsistent or vague information
Authentication & Grading
For high-value cards:
- Buy graded cards from reputable companies (PSA, BGS, CGC)
- Verify slab authenticity using serial numbers
- Consider professional authentication for expensive raw cards
- Be wary of re-slabbed or altered cases
Dispute Resolution
If issues arise:
- Contact the other party directly to resolve the issue
- Document all communications and evidence
- Report serious violations at report.onvendy.com
- Contact payment provider for purchase protection claims
- File police reports for fraud or theft
Our Commitment
Vendy is committed to maintaining a safe marketplace by:
- Investigating all reported violations
- Removing fraudulent listings and accounts
- Providing tools for users to verify information
- Continuously improving safety features
- Cooperating with law enforcement when necessary